On a mission
to digitise the industry

Covantis uses modern technology to tackle long-standing problems within the agri commodity industry.

Post-trade execution within the industry still relies on decades-old technology, often requiring repetitive manual operations for each transaction. Far too often, processes are carried out manually or on different systems and there is a lack of visibility, consistency and collaboration. The industry is in desperate need of technology that can connect every player in the post-trade execution process.

At Covantis, our combination of tech expertise and industry experience means we’re well placed to develop solutions to these industry-wide problems.

Comprehensive security

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At the heart of Covantis is an unwavering commitment to protecting customer’s data from leakage, cyberattacks, and misuse. We understand that safeguarding enterprise data demands a multi-layered approach, combining advanced system controls, strict processes, and a proactive security culture to ensure the highest level of protection.

We undergo an annual SOC 2 Type 2 audit to ensure that our security practices meet rigorous industry standards. This independent validation demonstrates our commitment to maintaining robust controls that protect your data from threats and ensure ongoing oversight.

Advanced system controls

We implemented industry-leading security measures designed to prevent unauthorized access and protect against cyberattacks. These include network filtering, web application firewall,  DDoS protection, zero trust network access, and end-to-end encryption that safeguard your data both in transit and at rest. We also employ strong identity and access management (IAM) controls with multi-factor authentication (MFA), to ensure that only authorized users can access sensitive information. We also integrate Single Sign-On (SSO) for users log in to Covantis using their existing company credentials; this allows our customers to centralize access control, ensuring that their security policies, such as password strength and multi-factor authentication, are consistently enforced across all products.

Data leakage prevention

We implement data loss prevention (DLP) technologies that monitor and restrict unauthorized data transfers. These measures ensure that your sensitive data stays secure within your organization and is not exposed to external threats or unauthorized users.

Cyberattack protection

Our platform’s defences include continuous real-time monitoring, advanced threat detection, and proactive vulnerability management to identify and neutralize potential cyber threats before they can cause harm. We protect against most security risks such as malware, phishing, and denial-of-service (DDoS) attacks, providing a comprehensive shield against cyberattacks.

Strict process controls

We maintain strict data handling and security protocols to protect against misuse. Our processes include data classification, secure data handling, and regular security risk assessments, all aimed at ensuring your data is protected from both internal and external threats. Incident response plans are in place to quickly address and contain any security events, minimizing the impact on your operations.

Organizational commitment to security

Security is deeply ingrained in Covantis organizational culture. From executive leadership to individual employees, every member of our team is committed to maintaining the highest standards of data protection. Clear roles and responsibilities ensure that security is managed proactively across the organization, fostering a culture of vigilance.

Audit trails & monitoring

Covantis implements detailed logging and audit trails that record every user action and data access. This ensures full transparency and traceability, giving you peace of mind that all activities within the system are monitored and reviewed.

Enterprise Reliability & Uptime

At the core of Covantis reliability is a robust infrastructure designed for high availability and operational excellence. We ensure that our customers experience minimal downtime and smooth performance, backed by contractual service levels and modern engineering practices.

Resilient & Scalable cloud infrastructure

Our SaaS solution is built on a cutting-edge cloud infrastructure that ensures scalability and reliability, enabling businesses to operate without disruption, regardless of demand.

Cloud-first architecture

We leverage the latest, battle-tested cloud technologies to provide a fully cloud-based SaaS platform. Built on Amazon Web Services (AWS) and enhanced by Cloudflare, Covantis offers customers unmatched reliability, global scalability, and advanced security. Cloudflare’s robust content delivery network and security features add an additional layer of protection and performance, ensuring optimal uptime and fast, secure access worldwide.

Cloud well-architected framework

Covantis platform adheres to the Cloud Infrastructure Design Principles (AWS Well-Architected Framework), which is based on five core pillars—reliability, security, cost optimization, operational excellence, and performance efficiency. This ensures our infrastructure is built for longevity, security, and performance.

Data residency in Europe

We store customer data in European data centres that comply with strict European privacy regulations, ensuring both data security and legal compliance.

Critical incident response (24×7)

To ensure uninterrupted service, we provide proactive 24/7 monitoring and response for critical infrastructure incidents. This dedicated support enables us to swiftly address and resolve issues, maintaining business continuity and protecting your operations.

High availability and failover

We replicate platform data and resources across two distinct regions within the European Union. 
This redundancy ensures high availability and seamless failover in the event of a disaster, ensuring continuous service.

Rigorous quality assurance & Change management

Reliability isn’t just about infrastructure—it’s also about software quality and change management. Our team employs best practices in managing the changes and rigorous testing to ensure the Covantis products remain reliable and trusted by our customers.

Quality ownership by engineers

In our development process, quality is not solely the responsibility of the QA group—it’s owned by the engineers writing the code. This mindset shift ensures that quality is embedded from the very beginning, with engineers accountable for building reliable, high-performing software.

Comprehensive test strategy

Our test strategy is designed to focus on the critical areas that matter most, including unit tests, integration tests, and other essential testing methods. This approach ensures that the core functionality is well-tested while maintaining efficiency. We focus on automating repetitive and critical tests to streamline the test process and reduce human error in essential workflows.

Separated environments & Thorough change management

We utilize separate development, pre-production, and production environments to maintain stability and integrity throughout the deployment process. All changes undergo rigorous testing in lower environments ensuring that only thoroughly validated changes are shipped to production.

Modern engineering practices & CI/CD

We embrace industry-leading engineering practices to ensure the highest levels of reliability, quality, and efficiency. These practices enable us to deliver continuous improvements and innovations while maintaining  product  stability.

Continuous delivery

Covantis has achieved high and elite levels of maturity in the DORA (DevOps Research and Assessment) metrics. This means we can continuously ship product changes in small, manageable increments, significantly reducing the risk of disruptions.

Canary releases & Feature toggles

We employ canary releases and feature toggles to ensure smooth and safe rollouts. This approach allows us to release updates to a small subset of users first, ensuring that any potential issues are detected before they impact all users. Feature toggles let us control which features are visible to users, enabling gradual rollouts, A/B testing, or quick rollback of changes without requiring full redeployment.

Advanced tooling for quality & security

Our CI/CD pipeline leverages a stack of advanced tools to ensure the highest quality and security of our code. We use tools for code quality analysis and for automatic dependency updates, ensuring our codebase is both secure and well-maintained.

Peer code reviews

As part of our commitment to best practices, we implement peer code reviews, ensuring that change is thoroughly evaluated by another engineer before it reaches production.

Real-time monitoring & Observability

We invest heavily in real-time monitoring and observability, enabling us to track system performance, detect issues as they arise, and resolve potential problems proactively before most users have a chance to notice them.

Seamless integration with your existing ecosystem

For large enterprises, software must integrate effortlessly into existing workflows and systems. Covantis products are designed to integrate seamlessly with the software systems you already use:

Enterprise Integrations

Our platform supports integration with your enterprise systems, including CRM, ERP  to ensure smooth data flows across your entire organization.

Fast Implementation

We work closely with your IT teams to ensure fast, painless integration, minimizing downtime during deployment and enabling quicker time to value.

Transparency & Accountability

In the event of a dispute or arbitration, having clear records is essential for transparency. Covantis provides comprehensive audit trails and logging capabilities to document every action within the system. By ensuring robust audit and logging features, we offer transparency, helping you maintain control and resolve disputes with confidence.

Comprehensive audit trails

We track all user actions, data access, and modifications, providing a clear history of events to support transparency and accountability.

Logging capabilities

Covantis logs all interactions, detailing who accessed what data and when. These logs are invaluable for investigations, regulatory audits, and dispute resolution.

Evidence for investigations

Covantis user interface simplifies the process of tracking activities, ensuring you have the necessary records for resolving conflicts efficiently.

Dedicated enterprise support
& Customer success

At Covantis, we provide enterprise-grade support designed to ensure your success at every step. With dedicated customer success manager, multilingual global support, proactive strategies, and Service Level Agreement, we are committed to helping your team fully leverage Covantis.

Our customer success service includes continuous monitoring, personalized guidance, and access to extensive training resources, ensuring that your organization operates efficiently and maximizes the value of Covantis products.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.

Dedicated customer success manager

Your dedicated Customer Success Manager (CSM) provides proactive guidance, tailored strategies, and ongoing support to ensure your team achieves its goals with the platform.

16/5 Global support coverage

We offer multilingual support during business hours across Europe, the Americas, and parts of Asia. Support is available in English, Spanish, and Portuguese, allowing us to cater to the diverse needs of our customers.

Service desk

We follow industry best practices in customer support management, using a service desk to log every customer inquiry, track response and resolution times, and measure customer satisfaction. In the event of incidents or availability disruptions, we proactively inform customers through targeted emails and keep users updated via our status page.

Proactive customer success

We regularly check in with adoption reviews, feature recommendations, and strategies to help you maximize the value of Covantis products.

Knowledge base & training resources

Access a comprehensive collection of knowledge base articles, on-demand training, and live webinars to keep your team informed and empowered.